For independent businesses

Google review replies.
One less daily task.

Thoughtful replies show customers you listen. Keep your reviews attended to and give the next customer more confidence in your business.

£99 / monthExplore the service

Get my three example replies

Complimentary. No account access needed.

Care for the business behind the reviews.Dealerships Restaurants Local businesses

How it works

Your business.
Your voice.

We agree your tone, sign-off and relevant business information, then handle new reviews on a 24-hour cycle.

Replies are AI-assisted and tailored to what the customer has said. Positive five-star replies can be published without individual human review. Anything that needs your judgement goes to your nominated contact.

Illustrative examples

A reply that feels considered.

Invented reviews and replies to show the approach, not customer testimonials.

The customer’s review

★★★★★

“Sam explained everything clearly and there was no pressure. Really happy with my first car.”

Dealership · illustrative review

Personalised reply

Thank you, Alex. It’s lovely to hear that Sam’s clear advice helped you feel comfortable choosing your first car. We hope you enjoy it.

The dealership team

Automatically published on your behalf

A positive five-star review with no concern raised.

One straightforward service

Consistent care.
A clear monthly price.

For independent businesses that want their Google reviews looked after, with concerns kept in the right hands.

Get my three example replies

Monthly review care

£99/month

For one Google Business Profile/location

Up to 50 new reviews handled each month

  • Personalised positive five-star replies and recommended replies for flagged reviews. Both count towards the allowance.
  • Your agreed tone, sign-off, relevant business information and nominated escalation contact.
Additional volume
£25 per additional 25 reviews, agreed beforehand.
Existing unanswered reviews
Quoted separately.
Subscription
Monthly rolling, with one month’s notice to cancel.

When you’re ready

A straightforward start.

  1. 01

    Confirm requirements

    We agree the location, review volume and service you need.

  2. 02

    Invite us as a manager

    You keep ownership of your Google profile. No password sharing.

  3. 03

    Agree tone and consent

    We set your tone and escalation contact. You authorise us to post positive five-star replies on your behalf.

  4. 04

    Receive confirmation

    We confirm activation so you know when review handling begins.

Good to know.

What does Google manager access allow?

It allows replies, edits to business information and management of posts. It is broader than review-only access. Managers cannot add or remove other users or remove the profile. You retain ownership and can remove our access. Read the access details.

Is every reply checked by a person?

No. AI assists with replies using the agreed business information. Positive five-star replies can be published automatically. Reviews below five stars, and concerns or sensitive content at any rating, receive a recommendation for you to check, edit and publish.

Do I need to give access for the examples?

No account access or commitment is needed for the three complimentary examples. Your enquiry starts a conversation, not a subscription.

Need something a little different?

For multiple locations, higher volumes or additional requirements, ask us about bespoke support.

Experience behind the approach

ReputationCare draws on its founder’s professional experience in customer reputation management and complaint response. That experience informs a careful, practical approach to customer feedback.

Start with the words

See how your
replies could sound.

Get three example replies tailored to your business before deciding whether to join.

Complimentary. No account access needed.

Get my three example replies

Tell us a little about your business.

Checking the enquiry form…

In Google Maps, choose Share and copy your business link.

We use your details to respond to your enquiry, not to add you to a marketing list. Read our privacy information and service terms.